Privacy Policy

Notice of Privacy Practices

This notice describes how your health information may be used and disclosed and how you can access this information. Please review it carefully.

I. Our Commitment to Your Privacy

At Cue Counseling, your health information is personal — and protecting it is a priority. We maintain records of your care to deliver high-quality treatment and to comply with legal requirements. This notice applies to all records created through our mental health services.

We are required by law to:

Keep your Protected Health Information (PHI) confidential
Provide you with this Notice of Privacy Practices
Follow the terms outlined in this Notice

We reserve the right to update this Notice at any time. A current version will always be available in our office and on our website.

II. How We May Use and Disclose Your Health Information

Without Your Authorization:

We may use or disclose your PHI for the following purposes without written consent:

Treatment, Payment, and Healthcare Operations: For example, discussing your case with another provider to ensure continuity of care.
Legal Disclosures: In response to a court order or subpoena, especially in lawsuits or legal disputes (with written consent where applicable).

III. Uses and Disclosures That Require Your Authorization

Certain disclosures require your written consent, including:

Psychotherapy Notes: Except for uses in treatment, supervision, legal defense, or as required by law.
Marketing Purposes (WE DO NOT USE ANY PHI FOR MARKETING)
Sale of PHI (WE DO NOT SELL ANY PHI)

IV. Uses and Disclosures That Do Not Require Authorization

We may disclose your PHI without your consent in these cases:

When required by federal or state law
For public health activities, including abuse reporting
For health oversight, audits, and investigations
For judicial and administrative proceedings
To law enforcement in specific situations
To coroners or medical examiners as required by law’
In specialized government functions
For workers’ compensation claims
To provide appointment reminders or share treatment alternatives

V. Disclosures Requiring You the Opportunity to Object

We may share limited PHI with family, friends, or caregivers involved in your care, with your written permission — unless you object. This may be done retroactively in emergencies.

VI. Your Rights Regarding Your PHI

You have the right to:

Request Restrictions: On how your information is used or shared (we may decline if it affects care).
Restrict Disclosures to Health Plans: For fully out-of-pocket paid services.
Choose Communication Methods: Request how and where we contact you.
Access Your Records: Request a paper or electronic copy (excluding psychotherapy notes).
Request a Disclosure Log: See when we’ve shared your information (last six years).
Request Corrections: If you believe your records are incomplete or incorrect.
Receive a Copy of This Notice: Electronically or in print at any time.

Questions?
If you have concerns about how your information is handled, or would like to exercise your rights, please contact our office directly.